CONSUMER PROTECTION

Having trouble with your recent vehicle purchase?

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Can I cancel my purchase?

We understand the frustration, disappointment, lost time, and the impact of the threat of wasted money that comes along with a purchase that doesn't go as intended.  Product defects are fairly common in a mass production economy.  The State of Maryland has taken certain actions to protect consumers in transactions with manufacturers, dealers, and retailers.  It's our job to make sure your rights are enforced.

We will work with you through the contract rescission process, including arbitration or civil suit where necessary.  Although we are unable to provide you with individualized advisement via this site, we have included some information from the State below.  Contact us at 844-455-2637 or schedule a consultation using the link in the website header for personal assistance.

According to the State of Maryland:

 

There are two scenarios in which you may be able to return your vehicle to the dealer or manufacturer. 

 

1. Buy Back

The first scenario, known as a “buy back”, occurs when you and the dealer from whom you bought your new or used vehicle mutually agree to the vehicle’s repurchase during the first 60 days after you take delivery. 

2. Lemon Law

The second scenario is when your new passenger car, light truck or motorcycle has repeated or serious mechanical problems. Maryland’s “lemon law," CL §14-1501 through 14-1503, identifies three situations when the manufacturer must replace or repurchase the vehicle:

  • The same problem has been repaired 4 or more times during the vehicle’s warranty period (24 months or 18,000 miles); or,

  • The vehicle could not be used for 30 days or more during its warranty period (24 months or 18,000 miles) because of a problem; or,

  • A problem with the braking or steering system has been repaired at least once during the warranty period (24 months or 18,000 miles) but the vehicle still does not meet Maryland’s safety inspection laws.

 

Note that the vehicle must be new to be returned as a lemon.

 

Sources:

 

CL §14-1501 through 14-1503

 

https://mva.maryland.gov/about-mva/Pages/info/27300/27300-51T.aspx

 

https://www.marylandattorneygeneral.gov/Pages/CPD/lemon.aspx